Previous incidents
Login issues
Resolved Nov 15 at 07:06pm PST
All login issues should be resolved. If using the mobile app, force close and re-open the app to sign in again.
3 previous updates
System upgrades
Resolved Oct 31 at 10:00pm PDT
To prepare for a major upcoming Tesla feature, the dashboard, apps and API will be down temporarily around midnight US time on Halloween.
Spooky... 🎃
Database upgrades
Resolved Oct 18 at 02:00am PDT
Reporting data will be delayed while databases are upgraded to support Tesla's new upcoming telemetry system.
Location data missing in 2023.38.1 firmware
Resolved Oct 19 at 12:00am PDT
We've added a notice for this issue to help.tessie.com and we're going to close out the issue here.
1 previous update
Reporting data delayed
Resolved Nov 01 at 09:30pm PDT
Data caught up about an hour ago and everything looks good since!
3 previous updates
Reporting data delayed
Resolved Sep 08 at 02:00pm PDT
Resolved.
1 previous update